Solutions
How we help telecoms use insights to drive profitability
Drive operational
efficiency
Improve customer
experience
Unlock customer
value
Drive operational efficiency
- Better forecast long-term bandwidth requirements to reduce costs
- Better manage surge events by optimally predicting and provisioning capacity
- Target infrastructure investments based on usage patterns
Improve customer experience
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Proactively identify root causes and solve performance degradations
- Track granular service and application performance for proactive maintenance
- Improve net promoter score (NPS) by proactive customer support to reduce churn
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Measure and tune routing paths to reduce gaming latencies
Unlock customer value
- Claw-back value from over-the-top providers
- Data driven product creation and marketing
- Granular insights on customer behaviour and experience across both fixed line and mobile networks